F A Q s
F A Q s
Starting Therapy
You’re welcome to start by booking a free 15-minute consultation. This gives us a chance to talk things through, answer any questions and look at availability.
If we decide to work together, we can then arrange a day and time that works for you. You’re also welcome to get in touch if you have questions before booking.
The free 15-minute consultation is a chance for us to talk briefly and see whether working together feels like a good next step. You’re welcome to ask any questions, share a little about what’s bringing you to therapy and discuss practical details such as availability.
There’s no expectation to go into detail and no obligation to book sessions afterwards. It’s simply an opportunity to connect and talk things through.
What happens in the first session?
The first session is a chance to explore what’s brought you to therapy, what you’re hoping for and how we might work together. There’s no expectation to share everything straight away.
We’ll also spend some time talking about practicalities and checking that therapy together feels like a good fit. It’s a gentle starting point and we’ll go at a pace that feels manageable for you.
How do I know if you’re the right therapist for me?
Finding the right therapist is a personal process. It often comes down to whether you feel safe, heard and able to be yourself in the space. Reading through my website can give you a sense of how I work and what's important to me as a therapist.
The free consultation also offers a chance to ask questions and get a feel for whether working together feels appropriate for you. If it doesn’t feel right, that’s okay too, finding the right support matters.
I work with individual (18+) who are looking for space to explore what’s going on for them, whether that’s something specific or a more general sense of feeling stuck, overwhelmed or disconnected.
People seek counselling for many different reasons, including anxiety and overthinking, stress and burnout, low mood or depression, relationship and communication difficulties, changes in identity or life circumstances, loss and bereavement and feeling emotionally disconnected or overwhelmed.
If you’re unsure whether your situation fits, you’re welcome to get in touch and ask.
How long are sessions?
Each counselling session lasts 50 minutes, which is the standard counselling 'hour'.
How often would we meet and for how long?
I usually work with clients on a weekly basis, as this helps create continuity and a steady rhythm for the work. Some people also choose to meet fortnightly or prefer more occasional check-ins, depending on their needs and circumstances.
How long counselling lasts varies from person to person. Some people attend for a shorter period to focus on a particular difficulty, while others choose to work over a longer timeframe when things feel more complex or layered. We’ll keep this under review together and you’re always in control of whether you continue, pause or bring sessions to a close.
Do you offer online and in-person sessions?
Yes. I offer counselling sessions online across the UK, as well as in-person sessions in Buckhurst Hill (IG9).
Online sessions take place via Google Meet and can be joined on a computer, tablet or smartphone. In-person sessions are held in a calm, accessible space with good transport links. Further details about both options can be found on the Fees & Sessions page.
How much do sessions cost and how do I pay?
Online counselling sessions are £55 per 50-minute session.
In-person sessions are £65 per 50-minute session.
I also offer a reduced package of four online sessions for £200.
Payment is made in advance, either via a secure payment link or by bank transfer. If you have any questions about fees or payment options, you’re welcome to ask during the free consultation or before booking.
If you need to cancel or reschedule a session, I ask for at least 24 hours’ notice where possible.
Sessions cancelled with less than 24 hours’ notice or missed sessions, are charged at the full session fee. I’ll always make sure this is explained clearly before we begin working together.
If something unexpected comes up, you’re welcome to let me know as soon as you can.
Safety & boundaries
Is therapy confidential?
Yes. Therapy is confidential, and I work within the ethical framework of the BACP. There are some legal and ethical limits to confidentiality, which I’ll explain clearly at the start of our work together, so there are no surprises.
What if something isn’t working for me?
It’s really important that therapy feels supportive for you. If something doesn’t feel right, you’re encouraged to bring this into our sessions. We can talk openly about what’s not working and explore what might help things feel more useful or comfortable.
If at any point it feels that working together isn’t the right fit, that’s okay too. You’re always free to pause or end therapy and we can talk about next steps if that feels helpful.
Can I stop therapy at any time?
Yes. You’re always free to pause or end therapy whenever it feels right for you. There’s no obligation to continue if you decide it’s not what you need.
If you choose to stop, you’re welcome to talk this through in a session if that feels helpful, but it’s not required. Your choice will always be respected.
To protect your privacy and confidentiality, I won’t acknowledge you unless you choose to acknowledge me first. This means I won’t approach you or say hello unless you do.
If you’d like to talk about how this might feel for you, we can always discuss it in a session so you know what to expect.
Cant find what you're looking for? You're welcome to get in touch to ask any further questions.